Testimonials & Reviews

George

We told Jay what we were looking for in an RV. He took us to exactly what we wanted. The price was good. On the day of picking it up, I had an issue come up that was all my fault. Jay went above and beyond expectations for outstanding customer service. He saved the day for us. They are great people to work with.

Greg

My thanks to Cullum and Maxey for an outstanding buying experience. No hassles, no pressure, just helping with questions and ideas. My hats off to Walt Davis as our rep, and Larry Leaver for helping on delivery. Also, Kiowa was great on our orientation. Finance guys did a great job in getting us a very workable loan. I will recommend Cullum and Maxey to any one considering a RV. Thanks folks. I appreciate you.

Linda

My husband and I had a good experience purchasing our first travel trailer. Ray Cox was our sales. associate and was very knowledgeable about the trailers.. He was upfront about the process and did not pressure us to buy. Would recommend their business to family and friends.

Dave Stephens

Thank you all for a very pleasant experience. My Wife and I are very pleased with our new camper and mostly with Cullum & Maxey. Shane and Jamie in Service are both very nice people to deal with.

Charles Pursley

Just bought new Thor ACE motorhome The whole staff at Cullum Maxey was great Very professional, helpful and no pressure Sales finance parts and service all seem to be one big family working together Thanks to all of you

The Youngs

I don’t often write reviews, but Cullum & Maxey definitely warrants the time. My husband and I are first time coach buyers. Jay, our sales person found us a gently used American Coach Revolution (we love it). With a no pressure, laid back approach, he spent an extraordinary amount of time answering all of our concerns. Even after the sale was made, they threw in several unexpected extras. Their genius technician James (Jay Bird), spent several hours walking us through the coach, explaining every detail of its operation, inside and out, which for complete beginners was invaluable. Steve in finance was equally as helpful. The entire experience with Cullum & Maxey has been a warm, sincere, competent and professional one. This team is doing it right! Highly Recommend.

Roger McKinney

This was our first time to buy a new camper and we've been searching for 2 years. From the minute we stepped on the property, there was no pressure at all, which was what we wanted. We met Ray Cox on our first visit in the spring. He is very knowledgeable, trustworthy, and honest. He definitely looks out for the customer. We came back in August and Ray was awesome! As I write this, we are sitting in our Keystone Bullet enjoying our first camping trip!! We highly recommend Cullum & Maxey and especially Ray!!

P&A Pike

Larry and Walt are awesome!! They helped us find the perfect camper for us and our 3 dogs. We are first time camper owners and our experience at Cullum and Maxey was and continues to be wonderful. We will highly recommend everyone to go there. If or when we decide to upgrade to a fifth wheel, we will definitely be back. You guys rock. Thanks for everything!

James

Both Walt and Ray were great. Made the transition from our surveyor to our new bullet premier great. Will definitely recommend Cullum&Maxey

Jane Adams

This is our third RV we have bought at Cullum&Maxey and every time we ask for Walt Davis,he has always treated us fairly and if we were ever to trade again we would ask for him. We bought a 2011 Sundance and getting ready for a three to four month trip.

Marge Rumsey

We have bought two RVs from here and can't brag enough how great the service is. Loved Larry the salesman. Love this place!

Dustin

Great experience with Cullum & Maxey. Walt was great to work with. Showed me around the RV, explained details when I had questions, and never pressured me into making a decision. I'll definitely be back if I decide to upgrade in the future.

Eleanor Randy

Larry Leaver was great. Always smiling and we never felt pressured into buying anything; we found the perfect one and he helped arrange for finance guys to meet with us and Stephen and Daven were absolute wonders with numbers. Zee with service gave a full walk thru so we would know where everything was and how to not break it.

Wes from Montana

Steve in the Business Office represented Cullen & Maxey with the highest level of integrity on this transaction, and your dedication to serving your customers is greatly appreciated . Thanks again for your assistance with this matter.

Paula Paul

We are so grateful to Tonya and everyone at Cullum & Maxey for all they did to see that our fifth wheel was repaired as fast and accurately as possible. Our experience with them has always been great, from spending several months working with Larry Leaver to decide what we wanted to buy, to our latest dealing with repair work. We highly recommend Cullum & Maxey.

Dan & Peggy from Dickson, TN

Cullum and Maxey has become family to us! Larry Leaver is so much fun to deal with! He always has a smile and a happy attitude. Without Tonya in service, I think I would have lost my mind several times. She is so helpful, kind and patient. James does a great job explaining things about the unit. Then there is Bud. Without his kindness and understanding we would not be RVing. His kindness got us where we needed to be. We would recommend Cullum and Maxey to everyone and love being a part of the family!

Rick Donis

Great service from Bud Maxey on getting an issue corrected on my new Miramar RV. I was visiting Nashville, and I purchase a new RV . While I Live in NC, he contacted Thor, spoke to Stephanie, and she reach out to her service tech Dean, and got the issue corrected the same day. They were both great, and I want to thank Larry, in sales at the dealer also, for getting this issue resolved. Cullum&Maxey and Thor, were outstanding, and need to be recognized for there service.

LOVECAMPIN from Nashville Tn

In June we purchased a 2005 Keystone Challenger 34TBS. We love the unit but have had a list of problems. First the slides leaked, and the floors squeaked. So,we took it to our dealership and was that ever a mistake. They fixed nothing but it was damaged on their lot. An employee hit it with a tow motor, which damaged the nose, the doors were hanging off the tracks, and the hydraulic door openers were sheared off. We were told the employee had gotten a divorce that day and was upset. We paid for that. We took off to Naples, Fl and were in a KOA when the power converter gave out. It was 95 degrees and we slept without air. We took it to Ft. Myers to a shop but had to pay to sleep at a motel (six of us). Our next stop was the Keys and we found our monitor panel no longer worked. But we got thru that. When we got home a wonderful gentleman at Cullum & Maxey listened to our problem and he took our unit and worked on it for 3 weeks. He fixed the slides which were dragging. He fixed the seals in the slide outs, replacing them. He got us a new control panel. It took 3 hours to rewire it as it was shorted out. He pulled our cabinets from the floor as the screws had split the framing, which was done in the factory. The linoleum was cut to short in the factory and pulled loose from the wall, they replaced that. And to fix the nose from the tow motor hit they replaced the front cap molding and said that the metal was even broken. The dealer I bought the unit from sold it to us at a fair price, but the service department was unprofessional and down right disrespectful of our unit and the amount of money we gave for it. I have to pay for this unit for 15 years and the first few months I have wondered what I got myself into. When you take the cap off the sewer system it fly's out without you even opening the valves. Its comfortable when it works right but you can see we have been through a nightmare with all these problems. I am thankful that a dealership that doesn't even sell Challengers was kind enough to take our unit and do all the warranty work it needed. Thank you Cullum & Maxey of Nashville, TN for your wonderful service department, we will be forever grateful.

Patrick

I have been tardy writing a review of our Thor A.C.E. 30.2 RV because we have been traveling across the country and have little time to do so. The drive has given me much time to think about the purchase experience and talking to RVers from around the nation I have come to realize just how fortunate we have been to have made our purchase from Cullum & Maxey. As a writer I value just the right word and often spend a lot of time deciding which word to use. For my C&M experience I have decided that the right word here is SUPERLATIVE. From the initial contact with Walt Davis who answered so many questions, to the initial drive and the purchase negotiations, Walt proved to be a no nonsense, get down to business, kind of guy. Walt turned us over to Steve Searles the Business Manager who walked us through the financing process. Steve was so helpful and answered our questions before we asked them. Special thanks to Tonya, Jamie and especially Scott in the Service Department. We love our new Thor and have had a blast on this journey. Thank you ever so much to the Cullum & Maxey crew.

Dayna

We had a wonderful experience buying our first camper from this great team! We started with internet sales and communication and they were polite, quick and helpful with every response. We then came to the lot and they provided us with all the knowledge about the camper we were looking at and just about camping and being owners. They truly made becoming camper owners a fun and exciting experience!

Phillip B. from Clarksville, TN

We had explored numerous RV sales throughout Tennessee, Kentucky and Illinois. Most were nice folks, however Cullum & Maxey was the first place we went to and no one could top them in their knowledge and pricing. Ray Cox was our salesman, with a brief assist by WD-40, both were great guys, no pressure and very easy to deal with. We love our Coachman Catalina. Thanks y'all.

Bill from Virginia

Bruce, Thank you so much for your extraordinary customer service and communication.  My family and I are extremely pleased with our Raptor and although we had a tough time the first trip out, we have since learned quite a bit more about the unit and are steadily picking up tricks of the trade for rv-ing, especially in hot weather (My wife wants another A/C unit, LOL).  I wanted to contact you earlier to both offer thanks and also inquire about the ladder.  Someone called me soon after our return home to figure out a way to mail it but I needed a business address that could accept what I believe is freight.  Honestly, we have been out on the road for nearly a month plus (with short resupply breaks back to the house).  We traveled to a Virginia State Park our first trip and then to the Outer Banks and N.C. mountains for some white water rafting.  Well the point is, I would like to still have the ladder if possible and now that I have been home for a solid week, I have found a friend who owns a business and will allow me to have the ladder shipped to his shop.  Can you find out if the ladder is still there at Cullum & Maxey?  If so, let me know and I will provide the address for shipping.  Thanks, Bill 

Billie and Elaine from Franklin, TN

Dear Bud, You have a valued employee in Tonya. She is highly competent in the work she does and the way she does it. She strikes a remarkable balance in her loyalty to the company and its interests and the customer's needs and concerns(including our very complex issues). We hope you consistently recognize this in all you do to reward and retain Tonya. Most Sincerely, Billie and Elaine

Henry, Julie and Rebekah from North Carolina

Thank you so much for helping us with the purchase of our 5th wheel. I am certain you were just doing your job but it was still a pleasant experience for us especially being all the way from North Carolina. We just want you to know we really appreciate your time and help. Thanks Again! Henry, Julie and Rebekah

Joe and Brenda from Jackson Tn.

I wanted to thank you and your staff for helping repair our 2009 Four Winds Class C. I apologize that I didn't send you this note sooner, but you know how busy you get sometimes. On the way back to Jackson, it drove much better with the new alignment!!! We very much appreciated Four Winds taking full responsibility for the alignment. And there was NO heat coming from the doghouse shield, so what you did worked, THANKS!!! Again, thanks to you and your staff for an outstanding repair and a friendly and efficient staff of dedicated associate

LOVECAMPIN from Nashville Tn

In June we purchased a 2005 Keystone Challenger 34TBS. We love the unit but have had a list of problems. First the slides leaked, and the floors squeaked. So,we took it to our dealership and was that ever a mistake. They fixed nothing but it was damaged on their lot. An employee hit it with a tow motor, which damaged the nose, the doors were hanging off the tracks, and the hydraulic door openers were sheared off. We were told the employee had gotten a divorce that day and was upset. We paid for that. We took off to Naples, Fl and were in a KOA when the power converter gave out. It was 95 degrees and we slept without air. We took it to Ft. Myers to a shop but had to pay to sleep at a motel (six of us). Our next stop was the Keys and we found our monitor panel no longer worked. But we got thru that. When we got home a wonderful gentleman at Cullum & Maxey listened to our problem and he took our unit and worked on it for 3 weeks. He fixed the slides which were dragging. He fixed the seals in the slide outs, replacing them. He got us a new control panel. It took 3 hours to rewire it as it was shorted out. He pulled our cabinets from the floor as the screws had split the framing, which was done in the factory. The linoleum was cut to short in the factory and pulled loose from the wall, they replaced that. And to fix the nose from the tow motor hit they replaced the front cap molding and said that the metal was even broken. The dealer I bought the unit from sold it to us at a fair price, but the service department was unprofessional and down right disrespectful of our unit and the amount of money we gave for it. I have to pay for this unit for 15 years and the first few months I have wondered what I got myself into. When you take the cap off the sewer system it fly's out without you even opening the valves. Its comfortable when it works right but you can see we have been through a nightmare with all these problems. I am thankful that a dealership that doesn't even sell Challengers was kind enough to take our unit and do all the warranty work it needed. Thank you Cullum & Maxey of Nashville, TN for your wonderful service department, we will be forever grateful.

WILLIAM ABBOTT from Hopkinsville, KY

Seldom do we get praise for excellence.  You have an employee, Tom Cartwright, who has shown to be an exceptional employee.  He has won me over to a customer of your business.  He had great customer skills and makes the customer feel very important.  I commend him for his, above and beyond, the call to the everyday task of duty.  Thanks to Tom for the way he has treated me.

BOB T. from South Carolina

We are so happy with everyone at Cullum and Maxey. From our sales man to finance and a big thumbs up to the techs that set us up. Everyone there went out of their way. We are so happy with our first rv. A big thank you to everyone at cullum & maxey.

Jay

Larry Leaver was great! Never any pressure, just wanted us to see everything available that had the features we wanted. Then he was always helpful in answering any questions. Once we decided on the RV to purchase, he answered all of our questions and even had the service person available to answer questions! Very happy with our purchase!

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